Without the lead-up work, a performance review session will lack substance and fail to deliver on its core objective-promote desired employee behaviors. To have an impactful conversation, both parties should take the time to prepare their assessments, examples and commentary. Now that we’ve examined the psychology behind phrasing criticisms constructively, let’s take a look at some sample text from employee reviews.Performance review is a dialogue between the feedback recipient and the giver. The Muse offers advice for giving honest feedback that won’t damage your relationship with your employee. Inc.com provides more examples of what not to write in any employee’s performance review. Rather than pointing out the obvious (Jill struggles to prioritize), it’s important to offer a solution that will work for both of you. Unless Jill’s wasting time posting selfies on Instagram, it’s likely she’s well aware of her problem with meeting deadlines and wants to get better. This sort of feedback tells Jill that she needs to work on prioritizing and meeting goals, but it also offers a solution-a daily check-in to help her establish priorities.Īssume that most employees want to do the right thing. I recommend we touch base briefly each morning to set daily progress goals. If distractibility is hardwired into Jill’s nature, how will telling her what she already knows help her improve? Positive:Ī focus on prioritizing tasks early in the day will help Jill eliminate distractions to better meet project deadlines. Starting any piece of feedback with “You always do X” is bound to raise a person’s defenses and create negative feelings. This comment is both hyperbole (Jill isn’t always distracted otherwise, she’d never get a single thing done!) and a generalization. Jill is always distracted and finds it difficult to meet project deadlines. Let’s look at an example of the same critical feedback, one written with a negative tone, the other growth-focused and positive. This is where clarity of language comes into play. How to keep your performance review constructiveĪ bit of psychology goes into writing a performance review that leaves both you and the employee feeling that the experience was valuable.
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